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Funding for the Reproductive Health National Training Center ended on March 31, 2026.

Front Desk Staff Financial Accountability Training List

Instructions

This training list supports front desk staff in conducting financial accountability tasks in a Title X setting.

Start Date

Icon of a certificateTrainings and Resources

Client Fees Calculator
Duration: n/a
Required
No
Client Fee Collections: Frequently Asked Questions for Title X Family Planning Agencies Job Aid
Duration: n/a
Required
No
Correctly Applying Your Title X Agency’s Sliding Fee Scale Workshop
Duration: 0.50 hr
Required
No
Sample Scripts for Verifying Client Income
Duration: n/a
Required
No
Title X Front Desk Income Verification Workshop
Duration: 0.75 hr
Required
No
Defining Family Income for Title X Charges, Billing, and Collections Job Aid
Duration: n/a
Required
No
Verifying Client Income: What are "Reasonable Efforts"? Job Aid
Duration: n/a
Required
No